- Teller Assistance Agent
Teller Assistance
Agent for Banks
Lyzr’s Teller Assistant Agent improves in-branch banking by listening to live teller-customer interactions and surfacing relevant knowledge base articles, policy documents, and product details in real time. This helps tellers provide accurate responses quickly, reducing wait times and improving customer satisfaction.
Who is it for?
Bank Tellers
Get instant access to policies and product details, ensuring faster, more accurate responses.
Branch Managers
Maintain service consistency across tellers with standardized information delivery.
Customer Support Teams
Assist in handling in-person inquiries efficiently without escalating minor issues.
How does Lyzr solve it?
Time-Consuming Searches
Eliminates the need for tellers to manually look up policies or procedures across multiple systems.
Inconsistent Information
Ensures every customer receives the same accurate and compliant response, regardless of the teller or branch.
High Training Costs
Reduces the learning curve for new tellers by providing real-time guidance on banking procedures and products.
Major Benefits
Faster Transactions
Tellers spend less time searching for information, leading to quicker service.
Improved Compliance
Standardized responses help mitigate risks related to inconsistent or incorrect information.
Better Customer Experience
Customers receive accurate answers instantly, increasing satisfaction and trust.
Choose how you build and deploy
With Lyzr, you have the flexibility to use agents through our SaaS platform or host within your own infrastructure.
Deploy on Lyzr Cloud
- Instant setup with no infrastructure management.
- Automatic updates.
- Pay-as-you-go pricing.
- 24/7 monitoring and enterprise-grade security.
Deploy On-Premise
- Complete control over infrastructure and data.
- Custom deployment.
- Enhanced security with your protocols.
- Dedicated support and implementation assistance.
Industry-grade
security and compliance
Lyzr Agent Studio is the only platform you need to create, business. Build smarter, faster, and scalable AI solutions in just a few clicks.
Frequently asked questions ?
Lyzr’s Agent Framework is built with “Safe AI” and “Responsible AI” at its core. It automatically redacts or masks Personally Identifiable Information (PII), and meets major security standards like SOC 2, HIPAA, GDPR, ISO 27001, and CCPA. This ensures that sensitive data remains protected and fully compliant.
Not at all. Lyzr’s Teller Assistant Agent is designed as a bolt-on solution that integrates seamlessly with your existing teller software and knowledge repositories. Tellers simply continue their normal process, while the agent provides real-time prompts and references within a user-friendly interface.
Absolutely. You can add or update knowledge base documents in real time. Lyzr’s modular multi-agent architecture also allows you to deploy specialized agents—such as regulatory compliance or product detail agents—without modifying the core system.
Typical deployment can be completed in under six weeks. After deployment, most organizations witness immediate time savings at teller counters. As the system continues to learn from interactions, efficiency gains and ROI increase exponentially.
Yes. Lyzr’s framework can be extended to support multiple languages or dialects, enabling you to deliver consistent, localized experiences across all branches and regions.
