A top industrial AI solutions provider

AI-Powered Troubleshooting Agent cuts downtime and boosts safety in high-risk industrial environments

Reduced Downtime

Enhanced Safety

Continuous Improvement

About the Company

A top industrial AI solutions provider is a global leader in consulting, technology services, and outsourcing, helpingbusinesses drive digital transformation and innovation. With expertise across industries, it delivers tailored solutions to optimize operations, enhance customer experiences, and accelerate growth.
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The Problem Statement

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Time-Consuming Analysis

Human engineers must manually consult multiple data sources, slowing critical fixes.

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Human Error Risk

Missing even one data point can escalate hazards in offshore or industrial settings.

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Limited Knowledge Sharing

No streamlined method to share root-cause analyses and troubleshooting steps for future incidents.

How LYZR Solved It ?

A top industrial AI solutions provider built a multi-agent system on LYZR that:
  • Automates Troubleshooting by pulling from diverse knowledge documents and APIs.
  • Generates Custom Guides for each incident, providing step-by-step fix instructions.
  • Performs RCA if the first fix fails, sharing detailed reports and updating the central knowledge base.
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    The Outcome

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    Reduced Downtime

    Faster issue resolution thanks to automated data gathering and analysis.

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    Enhanced Safety

    Fewer human errors in hazardous environments, preventing accidents.

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    Continuous Improvement

    RCA updates feed into the knowledge base, refining future troubleshooting.

    Behind the Scenes: How Lyzr Builds Enterprise AI on AWS

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    How Lyzr handled security for A top industrial AI solutions provider

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    Data Residency

    The data resides within the customer's own cloud, ensuring 100% ownership and adherence to data residency requirements.

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    Compliance

    Lyzr Agent Platform is SOC2, GDPR, and ISO 27001 compliant, ensuring enterprises can run their critical workloads safely.

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    Reflection

    Lyzr's reflection module reduces the chances of hallucination. This feature is enabled in most critical applications for higher accuracy.

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