Data Control
Your data remains yours with robust PII redaction and strict retention controls.
This video can't be played inline here.
Watch it directly ↗Fintech teams explore ChatGPT for its speed, but pilots fail enterprise tests on security and compliance. Lyzr GPTs offer the architectural control you need.
Lyzr provides a secure AI layer for fintech, automating support and compliance tasks while ensuring complete data control, PII safety, and full auditability for regulators.
Your data remains yours with robust PII redaction and strict retention controls.
Maintain complete oversight with detailed logs and user traceability for reviews.
Decrease agent handle time and improve first-contact resolution with AI support.
Ensure all AI answers are grounded in your internal knowledge and policies.
Enforce regulations with configurable guardrails and workflow approvals.
Integrate secure, compliant AI into your core fintech workflows, from customer support and agent assistance to back-office compliance and operations.
Provide agents with instant, accurate replies and automated case summaries.
Answer internal staff queries with responses grounded in compliance documents.
Streamline reviews by automating triage, evidence gathering, and narrative drafts.
Bridge the gap between powerful AI and the intense demands of fintech regulation, risk management, and SLAs.
Reduce ticket handle times and scale support operations without increasing headcount.
Enforce policy adherence with grounded answers, review flows, and detailed audit logs.
Get new agents and compliance staff up to speed faster with guided information.
Deliver faster, more accurate, and consistent customer resolutions.
Our platform is built for regulated environments, with robust security, private data handling, knowledge grounding, and strict governance controls.
Connect your internal documents to ensure AI responses are based on approved sources.
Automatically detect and mask sensitive customer data in all prompts and logs.
Define granular user permissions based on team, role, or specific knowledge domains.
Implement human-in-the-loop approvals for high-risk queries, ensuring oversight.
Track performance, safety metrics, and accuracy with dashboards for risk teams.
| Feature | ChatGPT Ent. | RAG Tools | Lyzr |
|---|---|---|---|
| Data Residency | Public cloud | Varies by host | Your VPC or on-prem |
| PII Masking & Redaction | Not supported | Requires custom dev | Automated and built-in |
| Audit Logs | Basic usage logs | Limited to API | Full user and query logs |
| Policy Grounding | Via prompts only | Manual DB setup | Secure knowledge source |
| Approval Workflows | No built-in flow | Manual process | Integrated approvals |
| Secure Integration | Public connectors | Requires coding | Private and secure APIs |
| Role-Based Access | All or nothing | Limited roles | Granular per-user rules |
| Knowledge Grounding | Manual prompting | Vector DB setup | Built-in secure ingestion |
| Compliance Reports | None available | External tools | Built-in risk dashboards |
| Live Monitoring | Basic uptime | API metrics only | Safety and drift alerts |
Guardrails, approvals, and controls for regulated teams.
Secure your data with private deployment and robust PII redaction.
Launch faster with pre-built patterns for support, compliance, and ops.
Gain operational insight with dashboards for monitoring quality and safety.
Leading fintechs and financial institutions trust Lyzr to deploy generative AI applications that are secure, compliant, and ready for enterprise scale.
We needed to leverage AI for support but couldn't risk compliance. Lyzr's platform gave us the 'ChatGPT for fintech' power we wanted, but with the critical audit logs, PII controls, and policy grounding our regulators demand. It's enterprise AI done right for finance.
Head of Ops · at a Payments Company
Data exfiltration incidents
Define your use cases, data requirements, and compliance boundaries.
Securely ingest policies and internal documents to ground the AI model.
Configure PII redaction rules, user roles, and human approval workflows.
Begin with a focused pilot, measure performance, and expand to more teams.
In a governed environment like Lyzr, it's used for agent assist in customer support, answering internal compliance questions, summarizing KYC documents, and drafting communications. The key is grounding it in your data with full security and auditability, which generic tools lack.
Using public ChatGPT is not safe for PII. An enterprise platform like Lyzr is designed for this, with infrastructure-level PII redaction, private deployment options (VPC/on-prem), and strict access controls to ensure sensitive data is never exposed or misused.
Lyzr supports compliance with detailed audit logs of all queries and responses, role-based access controls, policy-grounded answers to prevent inaccurate advice, and human-in-the-loop workflows for reviewing sensitive outputs before they are finalized. This ensures full oversight.
Yes. This is a core feature called 'grounding.' Lyzr connects exclusively to your trusted knowledge bases, such as policy documents and internal FAQs. This prevents the model from using public data or 'hallucinating' answers, ensuring all responses align with your rules.
Customer support teams see immediate benefits in reduced handle times. Compliance teams use it for faster policy Q&A and training. Operations teams, particularly in KYC/AML, leverage it to accelerate document review and triage, improving overall efficiency and consistency.
We minimize this risk through strict knowledge grounding, where the AI is forced to cite sources from your documents for its answers. We also implement quality monitoring and allow for human review workflows, creating multiple checks to ensure accuracy before information is used.
Common integrations include connecting to internal knowledge bases like Confluence or SharePoint, ticketing systems such as Zendesk or Salesforce Service Cloud, and internal user directories for single sign-on (SSO). Secure, private API connections are prioritized to maintain data integrity.
A pilot program can often be launched in a few weeks. The process involves defining the scope, connecting your knowledge sources securely, and configuring the necessary guardrails. From there, scaling to more teams is an iterative process based on performance and business needs.
Absolutely. The system can be configured with specific instructions to maintain a consistent brand tone, automatically append required legal disclaimers to certain responses, and use specific, pre-approved wording for regulated topics, ensuring all communication is compliant.
Lyzr provides dashboards to track key metrics like user adoption, query resolution rates, and user feedback scores. ROI is measured by tracking reductions in agent handle time, increases in first-contact resolution, and lower costs for onboarding and training new staff.
Platform, people and FDEs, all in. Bring your environment. We’ll co-build and stay until it’s
live.